Introduction
This Privacy Policy applies to the websites, applications, and services (“Services”) operated by Sky Volleyball (“the Organization”). Sky Volleyball is committed to protecting your privacy and being transparent about how we collect, use, and share your information. This policy applies to all members, affiliates, coaches, athletes, and guardians across Canada and the United States. Updates to this policy may be made periodically to reflect changes in our operations, technology, or legal obligations.
Information We Collect
Information You Provide
We collect personal and team-related information when you engage with our Services. This may include:
Contact Information: Names, phone numbers, email addresses, and mailing addresses for athletes, parents, and coaches.
Player and Coach Details: Age group, team affiliation, playing history, certifications, and other registration details.
Communication: Messages sent through our platforms, including inquiries, feedback, or team-related chats.
Team & Performance Data: Rosters, schedules, attendance, match results, stats, and related team records.
Media & Content: Photos, videos, or written content voluntarily shared through our Services.
Payment Information: Transactional data for program fees, merchandise, or event registration.
Information We Collect Automatically
When you use our websites or applications, we may collect the following:
Device & Usage Information: IP addresses, browser types, operating systems, access times, and user activity on our platforms.
Cookies and Tracking Technologies: Session tracking and behavioral data for improving service experience.
Third-Party Integrations: If you connect with us via social media platforms (e.g., Facebook, Instagram), certain profile data may be accessed in accordance with your privacy settings.
How We Use Your Information
We use the information we collect to:
Operate and manage our Services, programs, and club operations
Register athletes and coaches, manage rosters, and schedule training and competitions
Communicate with users about updates, schedules, program changes, and promotional opportunities
Process payments and issue receipts or confirmations
Monitor compliance with organizational and league standards
Enhance user experience through personalization and service improvement
Prevent fraud, enforce our policies, and ensure safety and integrity
Fulfill legal or regulatory obligations as required by applicable law
Sharing & Disclosure of Information
Sky Volleyball may share your information in the following situations:
- With Affiliate Clubs: For administrative coordination, training support, or regional program management
- With Service Providers: Trusted third parties that assist with operations (e.g., payment processors, registration platforms, IT services)
- With Social Media Platforms: If you engage with us on social media or share platform content
- With Other Participants: Limited information (e.g., team rosters or schedules) may be accessible to registered participants or guardians
- Legal & Safety Obligations: We may disclose personal data if required to comply with legal processes, protect rights, or investigate suspected violations
Compliance with Governing Bodies
Sky Volleyball and its affiliates adhere to the standards of their local and national volleyball governing bodies in Canada and the U.S., including but not limited to:
Screening requirements for all coaches and staff (background checks, Safe Sport or Respect in Sport training)
Observance of blackout periods, recruitment rules, and age classifications as mandated by provincial/state or national organizations
Enforcement of the Rule of Two and other safe sport practices to ensure youth safety
Each affiliate program is responsible for ensuring that they meet the requirements of their region’s governing volleyball body.
Your Rights & Choices
Email Communication: You may opt out of promotional communications at any time by following the “unsubscribe” link in any marketing email. Transactional or service-related emails will still be sent as needed.
Access & Corrections: You may access, correct, or update your personal information through your account or by contacting us directly.
Data Deletion Requests: You may request the deletion of your personal information unless we are required to retain it for legal, safety, or administrative reasons.
Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
Sky Volleyball
📧 Email: hello@skyvolleyball.ca
📞 Phone: (204) 471-1111